ANALYST - INBOUND CHAT - CUSTOMER OPERATIONS (PUNE)

Analyst - Inbound Chat - Customer Operations (Pune)

Analyst - Inbound Chat - Customer Operations (Pune)

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We're looking for a driven and passionate Specialist to join our growing Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our online chat platform. You'll provide exceptional assistance, resolving a wide range of customer inquiries in a timely and effective manner.

If you have a strong understanding of customer service principles, are skilled with technology, and have excellent communication abilities, we encourage you to apply.

  • Responsibilities include:
  • Responding to customer inquiries via live chat
  • Resolving with technical issues and providing product information
  • Maintaining accurate customer records in our CRM system
  • Collaborating with other departments to ensure a seamless customer experience

Join Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for communication with here people online? If so, then this opportunity might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of assistance for our customers via live chat. You'll resolve their queries, provide support, and maintain a positive customer experience.

At Eclerx, we offer a dynamic work environment where you can advance your skills and make an impact in our success. We also provide competitive compensation and benefits packages to ensure our employees are valued.

Should you in this exciting opportunity, please send us your application today!

Client Services : Inbound Chat Analyst Opportunity at Eclerx Pune

Are you a passionate individual with proven interpersonal skills? Do you excel at helping users resolve their queries in a timely and effective manner? If so, then this rewarding Remote Chat Support Position at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing world-class customer service. Our team of experienced experts work together to offer a seamless customer experience.

  • In the role of Customer Operations - Inbound Chat Analyst, you will be responsible for:
  • Assisting to client requests via live chat in a professional manner.
  • Handling common problems effectively and efficiently.
  • Referring complex issues to the appropriate specialist.
  • Maintaining a helpful customer experience.

If you are ready to join our successful team and make a positive impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this vital role, you will be the initial touch for our valued customers, providing top-notch support via live chat. If you have a solid understanding of customer service principles and a ability to resolve customer queries effectively, we encourage you to apply!

  • As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
  • Responsibilities include:Responding to customer inquiries in a timely and professional manner
  • Qualifications: Proven customer service experience

We offer a dynamic work environment and the opportunity to grow your career in a leading company. Apply today and become part of the Eclerx team!

Begin Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional customer service skills? Do you flourish in a fast-paced environment and enjoy helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect platform for you!

At Eclerx Pune, we are dedicated to providing our customers with a seamless experience. As an inbound chat analyst, you will be the main representative for our clients, resolving their questions in a professional manner.

  • Gain valuable experience in the customer service industry
  • Develop your communication and problem-solving skills
  • Work in a collaborative and supportive team environment
  • Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Specialist - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with excellent customer service skills? Do you enjoy addressing customer inquiries in a fast-paced environment? If so, then this rewarding opportunity at Eclerx might be perfect for you! We are currently seeking an Analyst - Customer Operations: Inbound Chat Role to join our collaborative team in Pune.

As an Inbound Chat Analyst , you will be the first point of communication for our valued customers, delivering timely and helpful solutions to their concerns . You will employ your skills to troubleshoot a variety of customer issues through our digital communication channels .

  • Responsibilities include but are not limited to:
  • Promptly and professionally responding to inbound chat inquiries
  • Identifying and understanding customer needs
  • Providing clear and concise solutions to customer problems
  • Documenting customer interactions accurately
  • Collaborating with other team members to ensure seamless customer service

If you are a team-player individual with strong communication skills and a dedication to delivering exceptional customer experiences, we encourage you to apply!

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